Tenant Verification Services
For Housing Providers

FrontLobby is a trusted partner for Landlords and Property Managers.

Landlords use FrontLobby to secure better renters, reduce delinquencies and drive operating efficiencies. A membership with FrontLobby provides Landlords with access to pull Credit Reports, Report Rent Payments to the Credit Bureaus, Utilize Recordkeeping and recover rental debt from former Tenants.

“Our goal to enable Landlords to run more profitable businesses while helping responsible tenants unlock and access future credit-related rewards” Zac Killam, CEO FrontLobby.

Rent Reporting is one of the easiest ways for Landlords to reduce delinquencies and recover rental debt, while rewarding their responsible Tenants with improved credit. Rent Reporting to the Credit Bureaus can reduce delinquencies by 36% and significantly lower Tenant eviction rates. Tenants have reported 40+ point bumps in their credit scores in just a matter of months.

With FrontLobby rent payments can be shared with both Equifax and Landlord Credit Bureau and will be reflected on a Tenant’s Equifax Credit Report and LCB Tenant Record.

Good credit builds over time and requires a mixture of credit accounts. When rent payments are reported as a trade line on a Tenant’s Credit Report, they can build good credit and unlock credit related rewards faster.

Responsible Tenants can opt-in to see their rent payments build credit. When a rental agreement is broken with an intentional nonpayment, the delinquency will be shared with the Credit Bureaus and will show on the debtor’s Credit Report.

Tenant screening services are used by Landlords and Property Managers during the Tenant application process. Tenant screening typically includes rental references from previous Landlords, a Tenant background check, income and employment verification, and a Credit Report.

Through FrontLobby, housing providers of all sizes can screen applicants by performing a Credit Check, a Background Check, or both. FrontLobby offers instantaneous, easy to read Equifax Credit Reports that include a credit score, current and former addresses, employement confirmation, credit history (tradelines), credit balances, collections, bankruptcies, and inquiries.

Canadian housing providers can also peform a Background Check, that searches over 110k databases in 240+ countries to provide critical information on an applicant. Background Checks provide information on the applicant’s employement, historical addresses, education, criminal records, court decision, public press releases and more.

For the most comprehensive package and best value, FrontLobby offers a Tenant Screening Bundle that includes a Credit Check, a Background Check, and a Landlord Credit Bureau Tenant Record when available. The Landlord Credit Bureau Tenant Record includes a verified rental payment history and the previous Landlords’ contact information that reported it.

Tenant screening services are available to Basic and Premium members, with pricing outlined on our Pricing Page. Before a Landlord can start Tenant screening, consent from a prospective Tenant is required, along with as a Tenant’s full name, date of birth and previous address.

FrontLobby’s Tenant screening service is trusted by Landlords and Property Managers who want an affordable, fast, easy to read Credit Report with no hidden fees, no mandatory subscription, and no added registration costs.

Many tenants want to build their credit through Rent Reporting. Using FrontLobby Tenants may invite their Landlord to report rent payments to the Credit Bureaus through FrontLobby.

If you received an invite from your Tenant, please create an account with FrontLobby. The registration process is free and only takes a few minutes to sign up. Once your account is complete, log in to view your Tenant’s draft lease. Review the details and click approve.

Tenants have the option of paying for Rent Reporting to Credit Bureaus and a Landlord only needs to log in every 60 days to keep their account active.

FrontLobby aims to facilitate proactive and positive conversations between Landlords, Property Managers and Tenants. When applicable, we encourage all parties to work towards a mutually agreeable payment plan.

If a payment plan is in place and a Tenant is paying according to the plan, no debts may be reported to the Credit Bureaus. Payments according to the payment plan should be recorded as being paid on time and the Tenant can use them to build their credit. However, if a Tenant stops paying according to the payment plan, the total outstanding debt may be recorded.

If a Tenant believes a debt is being reported when there is a payment plan in place, please follow our dispute process outline here. When submitting please attach a copy of the payment plan signed by both parties and proof of payment.