Feature Release: Get instant answers to your toughest rental questions with Landlord Assist.

Feature Release: Landlord Assistant

From Start to Finish, Protect Your Rentals.

Report rent to the Credit Bureaus to encourage on-time payments and create accountability.

Female Landlord handing keys to husband and wife Tenant.

Compliant with

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MAKE EVERY PAYMENT MATTER

Everything You Need To Get Rent Paid

Screen Tenants, report rent to the Credit Bureaus, recover unpaid rent, and help your Tenants build credit.

Tenant Screening

Know who you’re renting to before you sign the lease.

$10.99
Credit Report

★ MOST POPULAR

Rent Reporting

Report rent payments to the Credit Bureaus to create accountability.

All Major
Credit Bureaus

Debt Recovery

Recover unpaid rent by reporting it to the Credit Bureaus.

No Court Order
Required

Credit Building

Tenants can build credit by paying rent on time.

For Tenants
That Pay Rent

Add Accountability To Your Rentals

If you’ve ever chased rent, this is how you take control and stop delinquencies.

RENT USED TO BE INVISIBLE TO THE CREDIT SYSTEM

We Invented Rent Reporting in Canada

We introduced Rent Reporting in Canada to give Landlords a clear, compliant way to create accountability.

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STOP UNPAID RENT + REWARD TENANTS​

How Landlords Stay in Control

The right tools make it easier to prevent missed payments, respond quickly, and protect your rental income.

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TURN RENT INTO CREDIT

Tenants Build Their Credit

When rent is reported, on-time payments can help build a stronger credit profile.

SIMPLE SET UP

Getting Started Takes Minutes, Not Days

You can start reporting rent in just a few minutes, no integration
required, works with your current process.

Create Your Free Account

Get set up in under
10 minutes.

Add Properties & Tenants

Enter your rental units and
set up Tenants.

Start Reporting

Rent Payments are reported to
Credit Bureaus each month.

Create Your Free Account

Get set up in under
10 minutes.

Add Properties & Tenants

Enter your rental units and
set up Tenants.

Start Reporting

Rent Payments are reported to Credit automatically Bureaus each month.

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REAL RESULTS YOU CAN COUNT ON

What Happens When Rent Gets Reported

Rent Reporting creates accountability, improves on-time payments, and
helps reduce missed rent across your rentals.

77%

Tenants are more likely to pay
on-time when rent is reported.

92%

Drop in delinquencies reported
by FrontLobby members.

87%

Believe that having a good creadit score is important.

What Landlords See Happen

Rent Reporting creates accountability, improves on-time payments, and
helps reduce missed rent across your rentals.

Landlords are using FrontLobby to create accountability, improve on-time
payments, and recover unpaid rent.

What Happens When Rent Gets Reported

Rent Reporting creates accountability, improves on-time payments, and
helps reduce missed rent across your rentals.

BUILT FOR EVERY TYPE OF LANDLORD

One Platform. Any Portfolio Size.

Whether you manage one unit or thousands, FrontLobby adapts to
how you operate.

Small Landlords

Start reporting rent in minutes
with no minimum unit count
or required technology.

Growing Portfolios

Manage multiple properties, track performance and keep things organized.

Property Managers

Integrations, bulk reporting and dedicated support to fit your
workflow.

Integrations Available

API Access

Enterprise Grade Secutiry

TOP QUESTIONS

Things You Need To Know


If you’re wondering how it works, what’s allowed, or what to expect,
you’re in the right place.

Why is Rent Reporting becoming more common?

Rent is often the largest monthly payment a person makes, yet for years it was mostly invisible in the credit system. That is starting to change. More Housing Providers, Credit Bureaus, and financial institutions now recognize that rental payment history can help create a more complete picture of financial responsibility.

At the same time, Housing Providers are looking for better ways to encourage on-time payments and reduce delinquency without constantly chasing rent. Rent Reporting helps create accountability while also giving responsible Tenants the opportunity to build credit through payments they are already making every month.

Does Rent Reporting actually work?

Yes. When rent is connected to the credit system, payment behavior often changes. Many Housing Providers report fewer late payments, improved communication, and stronger payment habits after implementing Rent Reporting because rent is no longer treated like an “invisible” bill.

It also creates value for responsible Tenants. Instead of rent payments disappearing every month with no financial recognition, on-time payments can help build credit history over time. The result is a system that encourages more accountability, transparency, and consistency throughout the rental process.

What makes FrontLobby different from other Rent Reporting companies?

FrontLobby was built by experienced Landlords, legal professionals, and law enforcement who believed the rental industry needed better tools and more accountability for everyone involved. Housing Providers needed more accountability, while responsible Tenants deserved the opportunity to have their rent payments recognized in the credit system.

That is why FrontLobby invented Rent Reporting in Canada. Privacy, legality, and consumer reporting compliance were built into the platform from the very beginning, not added later as the industry evolved. FrontLobby has also been reviewed by federal and provincial regulators, making it the most established and trusted platform in the industry.

Unlike most Rent Reporting companies that only focus on positive payment reporting, FrontLobby supports both on-time and missed rent reporting because accountability only works when the full story is told. Responsible Tenants can build credit through positive payments, while missed payments can negatively impact credit. The result is a more balanced and accountable rental process that helps encourage stronger payment habits.

Who can use FrontLobby?

Landlords, Property Managers, Real Estate professionals, Investors, Paralegals, and Lawyers use FrontLobby to help reduce missed rent payments, improve screening decisions, and recover unpaid rent.

Tenants use FrontLobby too. Many renters want the opportunity to build their credit through on-time rent payments and appreciate having their largest monthly payment recognized. FrontLobby helps create a more balanced rental process where responsible behavior benefits everyone involved.

What size does a Landlord need to be to use FrontLobby?

Whether you manage one unit or thousands, FrontLobby helps reduce missed rent payments, support stronger screening decisions, recover unpaid rent, and encourage on-time payments through Credit Bureau reporting. Some Housing Providers come to help protect their rentals, others use FrontLobby to help Tenants build credit and create clearer expectations from day one.

What other services does FrontLobby have?

FrontLobby does much more than just Rent Reporting. Housing Providers can also access Tenant Screening tools that include Credit Reports and Background Checks to help make more informed rental decisions. FrontLobby also offers Debt Reporting for unpaid rent after a Tenant moves out, helping create long-term accountability tied to the credit system.

Beyond Credit Bureau reporting and Tenant Screening, FrontLobby includes tools like recordkeeping, automatic rent reminders, Tenant notifications, and educational resources designed specifically for the rental industry.

Is FrontLobby compliant and safe to use?

Yes, FrontLobby was built specifically for the rental housing industry with compliance, privacy, and consumer reporting requirements in mind. In fact, we invented Rent Reporting in Canada, so compliance and legality have been part of the foundation from day one, not an afterthought. We use secure systems and structured reporting processes designed to help Landlords and Tenants confidently manage sensitive rental data. FrontLobby is also the only platform reviewed by both federal and provincial regulators, making it one of the most trusted and established choices in the industry.

Do You Still Have Questions?

Great, we want to hear from you.

You can reach us directly by email at support@frontlobby.com, request a callback through this online form, or use the live chat feature available in your account.

Our Help Center is also a great resource, with step-by-step guides, videos, and helpful articles designed to answer common questions quickly.

How does rent reporting for Landlords work?

Rent Reporting allows Landlords to submit Tenant payment data through FrontLobby, which is then reported to participating Credit Bureaus. Each month, you confirm whether rent was paid on time or late. This information becomes part of the Tenant’s credit history, helping reward responsible behaviour while encouraging consistent, on time payments.

Which Credit Bureaus does FrontLobby report rent payments to?

In Canada, FrontLobby reports rent payment data to Equifax, TransUnion Canada, and the Landlord Credit Bureau. This multi bureau approach helps ensure Tenant payment history is visible and meaningful.

Can I report a Tenant for unpaid rent or rental debt?

Yes. Through FrontLobby’s Debt Reporting service, Landlords can report unpaid rent and outstanding rental debt. This creates a record within the Credit Bureau network, encouraging repayment while helping protect other Landlords from high risk Tenants.

Is it legal to report Tenant rent payments to a Credit Bureau in Canada?

Yes. Rent reporting is legal in Canada when done in compliance with privacy laws such as PIPEDA and applicable provincial regulations. FrontLobby is designed to help Landlords report rent payments and rental debt in a compliant and structured way.

Do I need my Tenant's permission to report their rent payments?

For ongoing rent reporting, Tenant consent is required in Canada. However, unpaid rent or rental debt can typically be reported without consent when it is part of a legitimate collection effort. FrontLobby provides tools and guidance to help support proper compliance.

How does rent reporting help me attract and keep better Tenants?

Rent Reporting attracts responsible Tenants who want to build their credit and encourages consistent, on time payments. It creates accountability, reduces late payments, and supports better communication. Over time, this leads to stronger Tenant relationships and a more reliable rental portfolio.

Do You Still Have Questions?

If you still have questions, FrontLobby offers support through chat, email, phone, and its online Help Center. The Help Center is a great place to start, with step by step guides, videos, and helpful articles designed to answer common questions quickly. You can also contact the FrontLobby support team directly by email at support@frontlobby.com, request a callback through this online form, use the live chat feature available in your account, or call 1-877-567-6929 for additional assistance.

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MAKE RENT COUNT

If Rent Isn't Reported,
It Doesn't Matter.

From screening to reporting to recovery, everything works together to help you get paid and stay in control.

Download the Free Payment Plan Agreement Template

Enter your email below and we will send you the free payment plan agreement template.

Notice to Applicant for Rent Reporting

Inform your applicants about Rent Reporting with this free template.

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