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From Start to Finish, Protect Your Rentals.

Report rent to the Credit Bureaus to recover debts, encourage on-time payments, and create accountability.

Compliant with

Everything You Need To Get Rent Paid

Screen Tenants, report rent to the Credit Bureaus, recover unpaid rent, 
and help your Tenants build credit.

Tenant Screening

Know who you’re renting to before you sign the lease.

$10.99
Credit Report

★ MOST POPULAR

Rent Reporting

Report rent payments to the Credit Bureaus to create accountability.

All Major
Credit Bureaus

Debt Recovery

Recover unpaid rent by reporting it to the Credit Bureaus.

No Court Order
Required

Credit Building

Tenants can build credit by paying rent on time.

For Tenants
That Pay Rent

Add Accountability To Your Rentals

If you’ve ever chased rent, this is how you take control and stop delinquencies.

RENT USED TO BE INVISIBLE TO THE CREDIT SYSTEM

We Invented Rent Reporting in Canada

We introduced Rent Reporting in Canada to give Landlords a clear, compliant way to create accountability.

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77%

Of Tenants are more likely to pay on-time when rent is reported to
the Credit Bureaus.

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92%

Reduction in delinquencies
reported by FrontLobby members
when rent is reported.

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#1

Tenant Screening is the single most important thing you can do to protect your rental investment.

Increase-Ontime-Payments-1.png

77%

Of Tenants are more likely to pay on-time when rent is reported to
the Credit Bureaus.

Why FrontLobby Works

When rent gets reported, you’re more likely to find great Tenants that pay
on time and resolve debts quickly.

When rent gets reported, you’re more likely to find great Tenants that pay  on time and resolve debts quickly.

Find Your Tenant

A new lease begins after screening with clear expections.

Automate Reporting

On-time, late and missed rent gets reported to Credit Bureaus monthly.

Better Habits

Rent payments become more reliable and you have less risk.

Debts Get Settled

Debts Get Settled If a lease ends with a debt, it continues to be reported until it is paid.

Landlords Protect Their Rentals

The right tools make it easier to prevent missed payments, respond quickly, and protect your rental income.

Tenants Build Their Credit

When rent is reported, on-time payments can help build a stronger credit profile.

BUILT FOR EVERY TYPE OF LANDLORD

One Platform. Any Portfolio Size.

Whether you own one rental or thousands, FrontLobby has Landlord
tools designed to help you protect your rental income.

Small Landlords

Start reporting rent in minutes
with no minimum unit count
or required technology.

Growing Portfolios

Manage multiple properties, track performance and keep things organized.

Property Managers

Integrations, bulk reporting and dedicated support to fit your
workflow.

Integrations Available

API Access

Enterprise Grade Security

What Landlords See Happen

Landlords are using FrontLobby to create accountability, improve on-time
payments, and recover unpaid rent.

TOP QUESTIONS

Things You Need To Know


If you’re wondering how it works, what’s allowed, or what to expect,
you’re in the right place.

How does rent reporting for Landlords work?

Rent Reporting allows Landlords to submit Tenant payment data through FrontLobby, which is then reported to participating Credit Bureaus. Each month, you confirm whether rent was paid on time or late. This information becomes part of the Tenant’s credit history, helping reward responsible behaviour while encouraging consistent, on time payments.

Which Credit Bureaus does FrontLobby report rent payments to?

In Canada, FrontLobby reports rent payment data to Equifax, TransUnion Canada, and the Landlord Credit Bureau. This multi bureau approach helps ensure Tenant payment history is visible and meaningful.

Can I report a Tenant for unpaid rent or rental debt?

Yes. Through FrontLobby’s Debt Reporting service, Landlords can report unpaid rent and outstanding rental debt. This creates a record within the Credit Bureau network, encouraging repayment while helping protect other Landlords from high risk Tenants.

Is it legal to report Tenant rent payments to a Credit Bureau in Canada?

Yes. Rent reporting is legal in Canada when done in compliance with privacy laws such as PIPEDA and applicable provincial regulations. FrontLobby is designed to help Landlords report rent payments and rental debt in a compliant and structured way.

Do I need my Tenant's permission to report their rent payments?

For ongoing rent reporting, Tenant consent is required in Canada. However, unpaid rent or rental debt can typically be reported without consent when it is part of a legitimate collection effort. FrontLobby provides tools and guidance to help support proper compliance.

How does rent reporting help me attract and keep better Tenants?

Rent Reporting attracts responsible Tenants who want to build their credit and encourages consistent, on time payments. It creates accountability, reduces late payments, and supports better communication. Over time, this leads to stronger Tenant relationships and a more reliable rental portfolio.

Do You Still Have Questions?

If you still have questions, FrontLobby offers support through chat, email, phone, and its online Help Center. The Help Center is a great place to start, with step by step guides, videos, and helpful articles designed to answer common questions quickly. You can also contact the FrontLobby support team directly by email at support@frontlobby.com, request a callback through this online form, use the live chat feature available in your account, or call 1-877-567-6929 for additional assistance.

How does rent reporting for Landlords work?

Rent Reporting allows Landlords to submit Tenant payment data through FrontLobby, which is then reported to participating Credit Bureaus. Each month, you confirm whether rent was paid on time or late. This information becomes part of the Tenant’s credit history, helping reward responsible behaviour while encouraging consistent, on time payments.

Which Credit Bureaus does FrontLobby report rent payments to?

In Canada, FrontLobby reports rent payment data to Equifax, TransUnion Canada, and the Landlord Credit Bureau. This multi bureau approach helps ensure Tenant payment history is visible and meaningful.

Can I report a Tenant for unpaid rent or rental debt?

Yes. Through FrontLobby’s Debt Reporting service, Landlords can report unpaid rent and outstanding rental debt. This creates a record within the Credit Bureau network, encouraging repayment while helping protect other Landlords from high risk Tenants.

Is it legal to report Tenant rent payments to a Credit Bureau in Canada?

Yes. Rent reporting is legal in Canada when done in compliance with privacy laws such as PIPEDA and applicable provincial regulations. FrontLobby is designed to help Landlords report rent payments and rental debt in a compliant and structured way.

Do I need my Tenant's permission to report their rent payments?

For ongoing rent reporting, Tenant consent is required in Canada. However, unpaid rent or rental debt can typically be reported without consent when it is part of a legitimate collection effort. FrontLobby provides tools and guidance to help support proper compliance.

How does rent reporting help me attract and keep better Tenants?

Rent Reporting attracts responsible Tenants who want to build their credit and encourages consistent, on time payments. It creates accountability, reduces late payments, and supports better communication. Over time, this leads to stronger Tenant relationships and a more reliable rental portfolio.

Do You Still Have Questions?

If you still have questions, FrontLobby offers support through chat, email, phone, and its online Help Center. The Help Center is a great place to start, with step by step guides, videos, and helpful articles designed to answer common questions quickly. You can also contact the FrontLobby support team directly by email at support@frontlobby.com, request a callback through this online form, use the live chat feature available in your account, or call 1-877-567-6929 for additional assistance.

If Rent Isn't Reported,
It Doesn't Matter.

From screening to reporting to recovery, everything works together to help you get paid and stay in control.

Download the Free Payment Plan Agreement Template

Enter your email below and we will send you the free payment plan agreement template.

Notice to Applicant for Rent Reporting

Inform your applicants about Rent Reporting with this free template.

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