Reduce the Financial
Stress of Rent Not Paid

Report Rent Not Paid to Credit Bureaus
Proven to be More Effective Than Alternative Methods
1 Time Debt Reporting Fee, No Hidden Costs
Respectful and Informative Communication
Registered Repayment Plans Available

Remove the Stress of Rent Debt

Credit Bureau Collections Can Help You Recover Debts From Former Tenants

Stop Chasing

Former Tenants are motivated to contact you when they are informed of the rent debt.

Report Anytime

Inform Credit Bureaus of rent not paid by former leases easily and on your schedule.

Stay Organized

Keep track of rent not paid in one place, easy to use and update when payments get made.

You Keep 100%

1 Time Debt Reporting Fee, No Hidden Costs

Trusted By 40,000+ Housing Providers,
With 1,000,000+ Rental Units

Report Rent Debt to the Credit Bureaus

Get Started

Create a Former Tenant Lease Record

Enter lease details in less than 5 minutes

Report the Rent Debt to Credit Bureaus

The debtor will receive alerts until the debt is resolved

How Do Credit Bureau Collections Work?

FrontLobby enables Landlords to report rent not paid by former Tenants to the Credit Bureaus. As a result, until the debtor pays in full, the rent debt will show on their Credit Report and their credit score may be impacted. This provides incentive for the former Tenant to communicate and ensure the debt is resolved.

With Debt Reporting, Housing Providers can inform former Tenants of the impact a debt has on their credit. For those who wish to clear the rent debt but require additional time, FrontLobby enables Landlords to register payment plans.

Collecting Unpaid Rent After A Tenant Moves Out

Collecting unpaid rent after a Tenant moves out can be both time consuming and stressful. Your business could suffer due to this loss of income and countless hours could be spent trying to recover rent not paid.

Many Housing Providers do not know how to collect rent after a Tenant moves out without paying or without notice. Their options typically include small claims court, collecting through a bank levy, wage garnishment, or hiring a debt collections agency.

An alternative method is to report the rent debt to Credit Bureaus for the purpose of collecting the outstanding balance, once reported the rent debt will show on the Tenant’s Credit Report.

Report A Tenant to A Collection Agency

Landlords can report a former Tenant to a debt collection agency to help recover unpaid rent. However, most collection agencies work on commissions and the Landlord will owe a percentage of the debt, typically 30-50%, to the collection agency.

When Housing Providers choose to report rent not paid to the Credit Bureaus through FrontLobby they can keep 100% of the debt recovered. FrontLobby empowers Housing Providers to report the rent debt, it does not negotiate payments, arrange payments or handle payments.

Valued by Housing Providers, Loved by Renters

Extremely responsive (received a call within an hour), provides information quickly and resolve my issue professionally and without any hassle.

It's like having a wingman to support you when in need. Tenants receive rent reminders, there's resources, checklists etc. making things easy.

I'm asking my landlord to sign up for this currently!! I've been paying on time and in full for 3 years, I'd love it to go towards my credit score.

This is a powerful tool! Great for both parties.

It's a good concept. Good tenants get a boosted credit score and the bad ones get a bad score. Totally fair. Best part of all is it gives other landlords a head's up.

Your services are admirable. FrontLobby provides a great service to any that might be lacking a credit record, and I would not hesitate to refer anyone to FrontLobby.

Your agency is doing a great job creating and maintaining and growing such a system, it is really innovative and needed.

This will allow our great customers to build their credit score faster by paying rent in a timely manner during their tenancy. #propertymanagement #mb #realestate #bdnmb #multifamily

East Vista Management has recently implemented the services of FrontLobby to help tenants build their Tenant Record and the feedback has been incredible! #tenantrelations #creditrating

This is the best way to reward great tenants who pay their rent on time. This system is easy to use and is very effective at deterring non paying tenants.

It has worked wonderfully for us, and our current tenants are excited to have their credit scores improving …. Former tenants paid their overdue amounts expeditiously ….

I was delighted that you guys have brought such a positive change to this industry to allow landlords and tenants to work together to build their great credit and future, while landlords feel much more secure.

I've purchased a home and no longer rent.

Very useful to apply constraint for tenant and they made payment on time since I began to use Frontlobby to record their payment situation.

I used Front Lobby to register my tenant lease. Those who paid on time have really appreciate the positive impact of their credit. One tenant who owed me over $30k recently paid their debt as they were well aware that their credit was being negatively affected.

It totally works. A previous tenant paid the owing rent even though they have moved our as it is reported on their credit bureau.

Encourages tenants to pay on time since they're getting a reminder from a legitimate source besides myself.

I am using this service and my tenants are all fans of having their rent reported to help build their credit. I haven't had any delinquent payments, but it certainly is an incentive for tenants to pay their rent.

Thanks, it's already starting to work. The tenant reached out after disappearing for months.

This is exciting-been using FrontLobby for the second year now! Highly recommended, tenants have been great and really appreciated this option when they didn't have great credit. Glad to be able to help them have peace of mind.

FrontLobby helps you track payments, credit as well as debts. It is set up automatically and is efficient.

I have subscribed to your service. I have seen an increase in my credit report the first months.

Amazing Service. Great Job. Very Satisfied and would highly recommend to all the landlords out there. Worth every penny. Please keep adding more features and services, to make it even a better product!!!!!

We love the easy of use and the rent reporting is a great tool!

I use it and love it. Since I added it to my tenants lease, they haven't been late once. Prior to this, they were late every month by roughly a week. God send!

I’m glad I signed up for FrontLobby as it made conducting background checks simple and automatic monthly rent reminders minimize rent payment issues.

My tenants pay their rent on time and it is a win-win. They build credit, and I get paid.

Friendly system to use and helpful for screening potential tenants.

I have built up a decent credit file by now that has enabled me to access all the credit I need. Thank you for your co-operation!

Yes, FrontLobby is great for that. It's inexpensive, simple, and quick. Once set up it's automatically reported.

Intuitive platform for reporting lease payments (late as well as on time) plus easy to use tenant screening. This one package replaces two other subscriptions.

By the way I am using your platform to pull tenant credit and background check reports and they are fantastic!

Good tool for tenancy screening and rental management.

One stop shop for screening and maintaining tenant financial responsibility.

Just begun looking into FRONTLOBBY. Have done my research on many other competitors. This company looks to be the best that I have found.

Just completed my first 2 Credit Checks on prospective tenants… this was the simplest interaction with a credit reporting agency I’ve ever experienced. Thank you FrontLobby.

Front Lobby helped two of my tenants purchase a home because of the increased credit scores. Great Company.

+ We are committed to earning 6 out of 5 stars from our members.

Common Questions

Does FrontLobby work with my property management software?

There is no need for a software integration to use FrontLobby, however, we have those too. If you are interested in an integration with Yardi, or another property management software tool you can contact our sales team here.

Do rent payments need to be made through FrontLobby for Rent Reporting to work?

Rent payments do not need to be made through the FrontLobby platform for Rent Reporting to Credit Bureaus to work. We know being a Housing Provider requires flexibility, this means being able to accept rent payments in whichever way works best for you. You can learn more about how Rent Reporting works here.

Do I need a minimum number of leases to use FrontLobby?

Absolutely not, we are an inclusive platform that works for Landlords and Property Managers of all sizes. We’ve designed it to be easy and fast to use, with no minimum lease requirement. Housing Providers can sign up for free here.

Why should Landlords and Property Managers use FrontLobby?

FrontLobby is a trusted partner for your business. Our platform offers Rent Reporting to Credit Bureaus, Tenant Screening services, and Debt Recovery options.

Our Tenant Screening services can help you find the best renters at an affordable price. We offer instant Credit Reports that are designed for Landlords and Property Managers.

Our Rent Reporting tool can help reduce Tenant delinquencies while giving Renters the opportunity to build credit. Rent Reporting can also help to attract responsible renters that value their credit profile, improve Landlord-Tenant communication with automatic Tenant notifications, and increase operating efficiencies with our free Recordkeeping tool.

Our Debt Recovery option can help recover unpaid rent from former Leases.

Ready to sign up? Housing Providers can get started for free here.

What are the benefits of reporting rent payments to Credit Bureaus?

For Housing Providers, Rent Reporting and Debt Reporting can be two of the easiest ways to reduce Tenant delinquencies and recover rental debt from former leases. When on time and missed rent payments are shared with Credit Bureaus, like Equifax and Landlord Credit Bureau, Tenants have proven to prioritize rent. Additional benefits can be found here.

For Renters, good credit builds over time and can require a mixture of credit accounts. With FrontLobby, rent payments are reported as a trade line on a Tenant’s Credit Report, one of the proven ways to help build a strong credit report. Additional benefits can be found here.

Which Credit Bureaus does FrontLobby report to?

With FrontLobby rent payments can be shared with Equifax  and Landlord Credit Bureau  to be reflected on a Tenant’s Credit Report and Tenant Record.

What Tenant Screening services does FrontLobby offer?

Our Tenant Screening services are used by Landlords and Property Managers who want an affordable screening solution that is delivered instantly. There are no hidden fees, no mandatory subscriptions, and no additional cost for credit score.

FrontLobby offers instantaneous, easy to read Credit Reports pulled directly from Equifax. Every Credit Report includes available credit score, current and former addresses, employment confirmation, credit history (tradelines), credit balances, collections, bankruptcies, and inquiries.

Visit our pricing page here to see how affordable our Tenant Screening is.

My Tenant invited me to join FrontLobby, what do I do next?

Survey’s show that over 50% of Renters want to improve their credit. FrontLobby is a great way for Tenants to report their rent payments to Credit Bureaus, like Equifax and Landlord Credit Bureau.

You may have received an invite from your Tenants. If this is the case, please use the link in the email invitation to sign up. It is free and only takes a few minutes. Once your account is complete you can log in to view your Tenant’s draft lease. Review the details and either approve or share required changes.

Even if your Tenant is the one to initiate rent reporting, your approval is required. This helps to ensure the integrity of the data.

Does FrontLobby offer payment plans?

FrontLobby aims to facilitate proactive and positive conversations between Housing Providers and Renters. When applicable, we encourage all parties to work towards a mutually agreeable payment plan.

If a payment plan is in place and a Tenant is paying according to the plan, no debts may be reported to the Credit Bureaus. Payments according to the payment plan should be recorded as being paid on time and the Tenant may use them to build their credit. However, if a Tenant stops paying according to the payment plan, the total outstanding debt may be recorded.

If a Tenant believes a debt is being reported when there is a payment plan in place, please follow our dispute process outlined here.

I still have questions, what should I do?

Every time we receive a great question, we add it to our Help Center. Using this great resource, you’ll find the answer to almost every question.

Helping Housing Providers and Renters Prosper

Join our mission to improve the rental industry for everyone.

Reduce the Financial Stress of Rent Not Paid

Remove the Stress of Rent Debt

Credit Bureau Collections Can Help You Recover Debts From Former Tenants

Report Anytime

Inform Credit Bureaus of rent not paid by former leases easily and on your schedule.

1 Time Debt Reporting Fee, No Hidden Costs

Trusted By 40,000+ Housing Providers,With 1,000,000+ Rental Units

Report Rent Debt to the Credit Bureaus

How Do Credit Bureau Collections Work?

Collecting Unpaid Rent After A Tenant Moves Out

Valued by Housing Providers, Loved by Renters

Common Questions

Helping Housing Providers and Renters Prosper

Company

Housing Providers

Renters

Resources

Notice to Applicant

Download the Free Payment Plan Agreement Template

Reduce the Financial
Stress of Rent Not Paid

Trusted By 40,000+ Housing Providers,
With 1,000,000+ Rental Units